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SentinelOne leads the industry with best-in-class AI-powered security and customer transparency. Mission-critical businesses around the world rely on our technology, platform architecture, and engineering bestpractices. This was an avoidable incident that was born under disregard for software deployment bestpractices.
The goal of Agent IQ is to make our people extremely productive by helping them learn from bestpractices across our call center. This slight increase is being driven by FHA and VA collateral, which is something we've been expecting and planning for, and which is why we've limited FHA and VA to only 18% of our MSR portfolio.
With a positive outlook, all of our prioritized structures are in conformance with the standard with ongoing action plans to ensure that the bestpractices are in place. And there is a collateral that, of course, is a benefit from us is that we have interest in the Middle East as well with the mega hubs as you know.
With groundbreaking methods like this, we've already been able to bypass human intervention on nearly 10% of all appraisals in April 2024, saving 1,701 hours for collateral underwriting alone. This provides all of our teams with the context and data they need to make the best decisions for our clients where and when they need it.
We have also more recently engaged a third-party consultant to benchmark bestpractices across sectors and identify incremental areas of opportunity. During the quarter, we received approximately $500 million of cash collateral back from a credit card processor. Or was that $500 million the last slug of that?
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